Etheric Support
World Class – USA Based 24/7/365/Tech II Support
Etheric Networks Support Form
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Contacting Support
Etheric Support is available 24/7 by phone at 650-980-4014 or by filling out this form.
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Your IP Address
44.211.34.178
Scheduled Maintenance
Watsonville, Gilroy, Morgan Hill
Base Station (BS20) Maintenance (10/11/2024) Start: 2024-10-12 02:00 End: 2024-10-12 05:00 Power equipment replacement will occur on 10/12/2024 (early Saturday morning) during our Maintenance Window (2 a.m.—5 a.m.). Expected downtime is 15 minutes or less. We...
Network Status Updates
No Current Network Issues.
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Troubleshooting Checklist
Lost Connection
- Locate your POE (Power Over Ethernet) device and confirm it has power.
- Locate your Router and confirm it has power.
- Make sure all Ethernet cables are securely connected as shown:
- Outside cable to POE port.
- POE LAN port to Router LAN port.
- If the problem persists, reboot the router (disconnect from the power source for 30 seconds, then reconnect)
- If still no connection – please fill out a ticket below or give us a call – a technician will be happy to assist you.
Slow Connection
- Check equipment connectivity.
- Run a speed test and note results.
- Contact us for further testing.
 Test Your Speed
Coverage Area
Etheric Networks’ fiber ring connecting
fixed wireless towers and eight data centers
Connecting the Bay Area Since 2003