Network Status Updates
Updates from the Support team at Etheric
BS10 and BS28 Back online.
Connections in the Los Gatos and Watsonville and surrounding areas are back online.
BS10 and BS28 are down
Connections in the Los Gatos and Watsonville and surrounding areas will experience an offline status. ETR ~ 2:00 PM
BS10 and BS28 are down
Connections in the Los Gatos and Watsonville and surrounding areas will experience an offline status. ETR- TBD
(ONLINE) The BS61 McMahon Rd and BS64 Hidden Valley towers are back online
Connections in the Hollister and Dunneville and surrounding area are back online.
(UPDATE) (Down) BS61 McMahon Rd and BS64 Hidden Valley are down
Connections in the Hollister and Dunneville and surrounding areas will experience an offline status. ETR 11:30 AM
(Down) BS61 McMahon Rd and BS64 Hidden Valley are down
Connections in the Hollister and Dunneville and surrounding areas will experience an offline status. ETA 10:30AM
Scheduled Maintenance
No maintenance events scheduled
There is currently no maintenance scheduled.
Contacting Support
Etheric Support is available 24/7 by phone at 650-980-4014 or by filling out this form.
Your IP Address
34.204.172.188
Troubleshooting Checklist
Lost Connection
- Locate your POE (Power Over Ethernet) device and confirm it has power.
- Locate your router and confirm it has power.
- Make sure all Ethernet cables are securely connected as shown:
- Outside cable to POE port.
- POE LAN port to Router LAN port.
- If the problem persists, reboot the router (disconnect from the power source for 30 seconds, then reconnect)
- If still no connection – please fill out a ticket below or give us a call – a technician will be happy to assist you.
Slow Connection
- Check equipment connectivity.
- Run a speed test and note results.
- Contact us for further testing.
For real-time updates follow @EthericNetworks on Twitter.
Support Ticket